Every call to (347) 741-7043 is answered by a live placement advisor — 24 hours a day, 365 days a year. We verify insurance, confirm bed availability, and connect callers with licensed inpatient programs across NYC and the metro area.
Placement advisors available 24/7. Calls are answered by referral specialists who verify insurance and connect callers with licensed inpatient treatment programs. We are a placement and referral resource — not a treatment facility. No clinical intake happens on this line.
Our office
Clean Start Addiction Center's business office sits at 11 W 30th St, on the block between 5th Avenue and Broadway — NoMad / Koreatown, just a few minutes from Herald Square. The office is a business location for placement and referral operations. Inpatient care happens at the licensed partner programs we connect callers with, not here. In-person consultation visits are available by appointment — call (347) 741-7043 to schedule.
Nearest subways: 28th St (N/R/W) at Broadway, 34th St–Herald Square (B/D/F/M/N/Q/R/W), or 33rd St (6). From Penn Station: 4 blocks east. From Grand Central: M34 bus west, or N/R/W downtown from Times Square–42nd. · Open in Google Maps ↗
Getting here
By subway: the N, R, and W trains stop at 28th St (Broadway) — one block south of the office. The full Herald Square complex (B, D, F, M, N, Q, R, W) is a 5-minute walk north. The 6 train stops at 33rd St — a 4-minute walk east. By car: metered street parking is limited in NoMad; nearest garages are on 31st St between 5th and 6th, and on 29th St between Broadway and 5th. PATH riders: 33rd St PATH station is a 3-minute walk west. From LaGuardia: Q70 SBS to 74th St–Broadway → 7 train to 34th St → N/R/W downtown one stop, ~45 minutes. From JFK: AirTrain to Jamaica → E train to 34th St–Herald Square, ~65 minutes.
Serving the NYC metro
Our placement advisors route callers to licensed inpatient programs across Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Long Island, Westchester, and — when the right bed is available — upstate New York, New Jersey, and Connecticut. The call is the same from every borough: (347) 741-7043.
Frequently Asked Questions
Can I walk in without calling first?
We ask that you call (347) 741-7043 first. The placement process is phone-based — advisors verify insurance, confirm bed availability, and coordinate with licensed inpatient programs. An in-person office visit can be scheduled if helpful.
What happens if I call after hours?
There are no after-hours. Calls are answered 24/7 — placement advisors work overnight shifts specifically because most addiction crisis calls come between 10 PM and 4 AM.
Is the call free?
Yes. Calls are free, insurance verification is free, and there is no obligation to proceed to placement. If inpatient isn't the right level of care, we'll tell you that too.