In 2024, 2,192 New Yorkers died of an overdose — one every five hours on average (NYC DOHMH, Oct 2025). For most people with opioid, fentanyl, alcohol, or polysubstance use disorder, inpatient rehab is the safest starting point — and most commercial PPO plans in NY cover it with no preauthorization required at in-network OASAS-certified facilities.
What is inpatient addiction rehab?
Inpatient rehab is residential addiction treatment where clients stay overnight in a licensed facility for 28, 60, or 90 days — longer for complex cases. Programs provide 24/7 medical oversight, group and individual therapy, medication management, and structured recovery programming. The placement advisors at Clean Start Addiction Center connect callers with licensed inpatient programs across New York and the tri-state region — we don't run the programs, we route callers to the ones with beds available and your insurance in-network.
Who needs inpatient vs. outpatient?
Inpatient is typically the right starting point when: (1) withdrawal risk is medical (alcohol, benzos, high-dose opioids with fentanyl exposure), (2) there's a co-occurring mental health condition driving use, (3) the home environment is unsafe or actively reinforcing use, (4) prior outpatient attempts haven't held, or (5) there's been a recent overdose. Outpatient and IOP/PHP work better for people with stable housing, low withdrawal risk, and a strong support system at home. Placement advisors run through these questions on the call to match you to the right level of care.
How long does inpatient treatment last?
28-day programs are the most common baseline — long enough to get through medical stabilization and begin meaningful therapeutic work. 60 and 90-day programs are standard for opioid use disorder, dual diagnosis presentations, and anyone with prior unsuccessful attempts at shorter stays. Research consistently shows that length of stay is one of the strongest predictors of recovery outcomes — more time in a structured environment equals better results. Most commercial insurance plans cover 28 days as standard; longer stays are often approved based on medical necessity.
What happens during inpatient rehab?
Day one starts with medical assessment and detox if needed. Detox typically runs 3–7 days for alcohol and opioids, slightly longer for benzodiazepines. After medical stabilization, the rehab portion begins: individual therapy (CBT, DBT, trauma-focused modalities), group therapy, psychiatric evaluation and medication if indicated, family therapy when appropriate, relapse prevention work, and aftercare planning. Most programs include fitness, nutrition, and experiential components. Days are structured from morning through evening with free time for reflection and peer connection.
Does insurance cover inpatient rehab?
Yes — almost always for commercial plans. New York Insurance Law §§ 3216(i)(30)(D), 3221(l)(6)(D), and 4303(k)(4) prohibits commercial insurers from requiring preauthorization for inpatient SUD treatment at OASAS-certified in-network facilities. Concurrent utilization review is also blocked during the first 14 days. Carriers we routinely work with include Aetna, Anthem BCBS, Cigna, Empire BCBS, United Healthcare, Oscar, Humana, and most Blue Cross Blue Shield plans. See our insurance verification page for the full breakdown.
What if I can't leave work for 30 days?
The federal Family and Medical Leave Act (FMLA) provides up to 12 weeks of job-protected leave for eligible employees for a serious health condition — and substance use disorder qualifies when treatment is medically necessary. NY state also has expanded paid-family-leave protections. Most programs can provide documentation for FMLA paperwork. Placement advisors help walk callers through the employment side of the conversation — including how to frame it with HR if you're worried about stigma.
Can I bring my phone? Can family visit?
Phone and visitation policies vary by program. Most programs restrict phone use during the first 5–14 days to support focus on early recovery, then allow structured access afterward. Family visits and family therapy sessions are standard at most inpatient programs — usually beginning week two. If specific amenities or policies matter to you (executive programs, pet-friendly, LGBTQ+ affirming, dual diagnosis-specialized), tell the placement advisor on the call and we'll prioritize programs that fit.
Frequently Asked Questions
Is this a rehab facility?
No. Clean Start Addiction Center is a referral and placement resource. We connect callers with licensed inpatient programs across New York and the broader tri-state region. Calls are answered by placement advisors, not clinicians.
Can I get admitted today?
Often yes — especially for opioid or alcohol detox where medical necessity is clear. Placement advisors check live bed availability across partner programs during the call. Same-day admission is common when insurance is verified quickly.
What if I don't have commercial insurance?
Placement advisors can discuss self-pay options with partner programs. Commercial PPO and HMO plans are the focus of this service.
Will my employer find out?
HIPAA protects your treatment records. Your employer cannot access treatment details without your written authorization. If you use FMLA or short-term disability, your employer is told you have a serious health condition but not the specifics.